Help Center
Everything about booking, paying, changing and travelling with us. Can't find your answer? Call or message us, day or night.
How Booking Works
From the first request to boarding the plane, in four steps.
- 01Choose your trip
Pick a package, experience or hotel, or tell us what you have in mind.
- 02Request your dates
Send a booking request. We confirm availability and the final price within a few hours.
- 03Pay a deposit
30% holds a package or tour, the first night holds a hotel. The balance is due 30 days before you travel.
- 04Get your documents
E-tickets, vouchers, visa letters and a day-by-day plan arrive by email a week before you leave.
Frequently Asked Questions
How do I book a package or experience?
Open the trip, choose your date and send the booking request. We confirm availability and the final price within a few hours, then you pay the deposit to hold it.
Are flights included in your packages?
Most packages include return flights from Dhaka; the card says so (for example 'Flight + Hotel + Transfer'). Packages without flights, like Bali Beach Escape, let you fly in from anywhere.
Can I change my dates after booking?
Usually yes. Changes are free up to 45 days before departure on most packages. After that the airline and hotel rules apply, and we always tell you the cost before changing anything.
Do you help with visas?
Yes. We tell you exactly what your passport needs for each destination and send the supporting documents embassies ask for: flight itinerary, hotel bookings and a cover letter.
How do I pay, and is it safe?
By card, bank transfer or mobile banking. We are a licensed agency, card payments go through a secure payment provider, and every payment is receipted.
What if something goes wrong while I am away?
Call or message our 24/7 line. A real person answers and fixes it: missed connections, lost bags, hotel problems, a change of plan.
Can you plan a trip that is not on the website?
Of course. Most of our trips are tailor-made. Send us your dates, budget and ideas on the Plan Your Trip page and a planner replies within a few hours.
Still Need Help?
Call or WhatsApp +1 (555) 017-8342, or email hello@antixortravel.example.
We answer every day, and 24/7 while you travel.